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Contacting Us If you need Emergency Assistance whilst abroad - please refer to the specific Emergency Assistance details. If you need to Claim - please refer to the specific Make a Claim details. Otherwise, please feel able to contact us for any reason - to enquire, clarify something about the policy, notify us of a change, give us feedback or anything else. We have a dedicated Customer Service Team to assist with any enquiry – you can contact us By e-mail:- ace.traveluk@acegroup.com By Phone:- (from 9:00 to 17.00 on weekdays) Freephone 0800 028 2396 or if calling from outside the UK +44 1293 726225 By writing to:- Customer Services Ashdown House 125 High Street Crawley West Sussex RH10 1DQ |
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